Frequently Asked Questions

Everything you need to know about your Oner Active gear and orders.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK and US, while international delivery can take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.

How do I find the right size for me?

We recommend referring to our comprehensive Size Guide available on each product page. If you are between sizes, we generally suggest sizing up for a more comfortable fit in our compression fabrics.

Are your leggings squat-proof?

Yes, all Oner Active leggings are designed with high-density performance fabrics and undergo rigorous testing to ensure they remain fully opaque and squat-proof during your workouts.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.

How should I care for my activewear?

To maintain the longevity of your gear, we recommend washing inside out on a cold, gentle cycle. Avoid using fabric softeners and do not tumble dry; air drying is best for preserving elasticity.